How We do It
Ā mātou tikanga
ARCC's Pillars
Our work is guided by ARCC’s REAL pillars:
Research
Community-led research that reflects lived experience and informs solutions
Education
Building knowledge, skills, and understanding through workshops, training, and community engagement
Advocacy
Amplifying community voices and addressing systemic challenges within the resettlement sector
Leadership
Strengthening leadership capacity within communities to support long-term growth and participation
ARCC's Tūmanako - Table of Hope
model of Practice
Tūmanako means hoping for a better future for our families and communities as new residents in Aotearoa. The ARCC’s Tūmanako – Table of Hope model helps the resettlement sector promote positive resettlement, integration, and wellbeing. It encourages listening to new residents and resettled people to understand and support their sense of belonging. Recognizing their identities, cultures, and contributions to Aotearoa is key to this approach.
The model was adopted by the Auckland Resettlement Sector Steering Group and launched at the Tūmanako Summit in June 2021. The summit aimed to create opportunities for resettled communities in Aotearoa. The Tūmanako – Table of Hope model has three parts: past, present, and future. The past includes resettled people’s backgrounds and origins. The present focuses on the resettlement and integration process in Aotearoa, involving community-led organizations and stakeholders. The future encompasses their aspirations and potential for better integration and belonging. Each part is essential for achieving hope and resilience for a better future.
The Tūmanako – Table of Hope guides ARCC’s work as an organization, as individuals, and as a community. We advocate for its principles across the resettlement sector and Aotearoa society. The four key solutions identified by the resettled community—listening, understanding, recognizing, and resourcing—are central to this model and our purpose. By following this model, we aim to achieve integrated and thriving resettled communities in Aotearoa. This requires collaboration from everyone in the resettlement sector.
Ngā Kupu Whakamārama
Terminology
ARCC uses terminology that reflects respect, inclusion, and the lived experiences of the communities we work alongside. The terms below are examples and will be updated as needed.
Refugee Background Communities
People and families who have experienced forced displacement and have resettled in a new country.
New Residents
Individuals and families who are building a new life and contributing to their communities in Aotearoa New Zealand.
Community Leadership
The ability of individuals and groups to influence positive change and strengthen community wellbeing.
Inclusion
Creating environments where everyone feels valued, respected, and able to participate fully.
Te Ara Tika Tangata
Human Rights approach

Dignity & Respect
We recognise the inherent worth of every individual and promote environments where people are treated with fairness and respect.

Participation & Inclusion
We encourage meaningful participation and ensure communities have opportunities to share their voices and experiences.

Equity & Justice
We advocate for equitable access to opportunities, resources, and services, helping to address barriers faced by communities.

Empowerment & Leadership
We support individuals and communities to build confidence, develop leadership skills, and create positive change.