Comprehensive Settlement Support Services for Immigrant Communities in Aotearoa New Zealand

A not-for-profit organisation led by immigrants for immigrants, dedicated to empowering our communities across New Zealand.
We collaborate closely with vulnerable immigrant groups who have experienced forced migration, providing the support needed for successful settlement and meaningful integration in Aotearoa New Zealand.

27 Member Organisations

20+ Communities Represented

Community-Led Umbrella Organisation

Working Across Aotearoa New Zealand

Ko Wai Mātou

Who ARCC is

We are a grassroots, not-for-profit umbrella organisation, dedicated to representing the voices of ethnic immigrants who have faced forced migration. Our community-driven initiative is led by individuals with lived experiences, ensuring that we effectively advocate for immigrants within our communities.

As an immigrant-led organisation, we operate at local, regional, and national levels, providing interpreted settlement support services. Our coalition consists of 27-member organisations representing 20 different nationalities and ethnic backgrounds. We strive to promote unity among immigrants and support a peaceful settlement process. Additionally, we work to educate and reduce disinformation, helping to prevent issues of false identity and self-confusion within our communities.

Ko Wai Mātou

What We Do

We provide integrated settlement support services to immigrant families and communities responding to real needs through consultation and community-led initiatives.

Programmes and Initiatives

Delivering community-led programmes that create inclusive spaces for connection, leadership, network and participation.

Programmes and Initiatives

Delivering community-led programmes that create inclusive spaces for connection, leadership, network and participation.
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Community Support Services (CSS)

Providing holistic, practical support to individuals and families as they navigate their complex settlement systems, access services, and overcome challenges.

Community Support Services (CSS)

Providing holistic, practical support to individuals and families as they navigate their complex settlement systems, access services, and overcome challenges.
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Advocacy for Change

Working to ensure resettlement systems are fair, coordinated, and culturally responsive, while strengthening public understanding and compassion.

Advocacy for Change

Working to ensure resettlement systems are fair, coordinated, and culturally responsive, while strengthening public understanding and compassion.
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Research and Community Consultation

Using participatory action research approaches grounded in lived experience to identify gaps and develop practical, solution-focused responses.

Research and Community Consultation

Using participatory action research approaches grounded in lived experience to identify gaps and develop practical, solution-focused responses.
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Ā mātou tikanga

How We Do It

Our work is guided by ARCC’s REAL pillars:

Research

Through Research, ARCC carries out community-led projects to understand the needs and experiences of resettled communities and to inform more effective programmes and policies. This work is delivered through key projects and publications that centre lived experience and community voice.

Education

Through Education, ARCC shares knowledge and builds capability by supporting communities to navigate systems and develop essential skills. This is delivered through training and workshops, social media, and community support services that provide accessible and practical learning opportunities.

Advocacy

Through Advocacy, ARCC works to amplify community voices and address systemic barriers. This includes delivering community support services, as well as organising events and campaigns that raise awareness and improve access to services and opportunities.

Leadership

Finally, through Leadership, ARCC strengthens community capacity by developing leaders and creating pathways for active participation. This is delivered through programmes, alongside stakeholder engagement and community outreach that empower individuals to contribute to their communities and wider New Zealand society.

Ā Mātou Hōtaka

Our Programmes

Our programmes create safe environments and inclusive spaces where communities can connect, network, build confidence, and support one another.

Pukapuka Hou

New Resident Magazine

Our magazine shares stories, advice, and resources for new residents in Aotearoa. It’s designed to help people feel informed, supported, and connected to their community from day one.

Resett TV Kōrero

Resett TV Talk

Resett TV Talk is ARCC’s channel dedicated to sharing stories, experiences, and insights related to forced migration. This platform provides valuable information, helping people understand the diverse aspects of the journeys faced by forced migrants. It highlights both the successes and challenges encountered when starting anew in Aotearoa New Zealand.

New videos are released on Resett TV Talk once a month, so be sure to visit our YouTube page to catch them all!

Ā Mātou Hui

Our Events

Our events unite a variety of ethnic immigrant communities, along with supporters and friends, to foster connections, celebrate our diversity, collaborate, and network. Driven by cultural values, our gatherings with the resettlement sector aim to create inclusive spaces that strengthen relationships, promote racial unity, and support a peaceful settlement process for our immigrant community in Aotearoa New Zealand. We prioritise a sense of belonging and well-being for all as we navigate our new home together.

Ō Mātou Tāngata

Our People

The family and community are at the heart of ARCC DNA. Our governing board, management team, and volunteers work together to deliver services guided by lived experience, care, and commitment.

Mike Moore

Governing Board Chairperson

Krishna Sharma

Governing Board Member

Eslam Gadala

Governing Board Member

Omer Adam

Governing Board Member

Jingjing Zhang-Victoria

Governing Board Treasurer

Jazmen J. Rose

Governing Board Treasurer

Dr Abann K. A. Yor

Chief Executive Officer

Hnin Pwint Soe

Operations Manager

Faisal Farghaly

Community Navigator

Nagshwary Joseph Richard

Community Service Coordinator

Shyamala Alahakoon

Social Work Student Intern

Reng Majok

Social Work Student Intern

Reng

Volunteer

Yusra

Volunteer

Daoj

Volunteer

Ā mātou hītori

Our History

Over the years, ARCC has grown into a trusted community organisation supporting former refugees and new residents as they build their lives in Aotearoa New Zealand. Through a range of programmes and services, we work alongside individuals and families to foster inclusion, independence, and belonging.

Ā mātou mema

Our Members

ARCC brings together diverse immigrant communities across Aotearoa New Zealand. Explore our members and learn how you or your community can get involved.

Ngā Kōrero Pānga

Our Impact

Our work is grounded in lived experience and real outcomes for communities.

“I joined the Women Leadership Network programme, and it became a turning point in my life. I was able to build connections, gain confidence, and feel a sense of belonging. When I faced housing challenges, ARCC supported me through the process and helped resolve my situation without additional costs.”

“ARCC supported me throughout my immigration process, helping me prepare documents and communicate with Immigration New Zealand. Thanks to their guidance, my family was able to receive residence and reunite in New Zealand.”

Tautoko Mai

Get involved with ARCC

Support, connect, collaborate or partner with us to strengthen settlement and integration of resettled immigrant communities across Aotearoa New Zealand.