Community Support Services
Ratonga Tautoko Hapori
Community Support Services
New residents in New Zealand often face challenges due to misinformation during their initial settlement. Misled by overly positive media and personal accounts, they may have unrealistic expectations about the resettlement process. This gap becomes clear around five weeks into their stay at the Mangere Resettlement Centre, where they deal with difficulties and the tough realities of integrating into New Zealand society. As they handle complex resettlement issues, they often need help, with our organisation stepping in as a vital support when other services are unavailable.
We provide community support to forced migrant groups through personalised, empathetic, and practical assistance tailored to their diverse needs.
Tō Mātou Tukanga
Our Process
Initial Assesment
Te Arotakenga Tuatahi
We warmly welcome you into our space, where we take the time to learn about your story, gather essential details, and understand your hopes and needs for a successful journey in Aotearoa.
Case Assesment
Te Arotakenga Kōrero
Our Community Support Coordinator listens carefully to your experiences, identifying any challenges or obstacles you might be facing in integrating into your new community.
Tailored Assistance
Ngā Mahi Whakaritea
We provide bespoke support that is customised to meet your unique needs, ensuring that each individual receives the help necessary to overcome specific difficulties and thrive.
CSS Service We Offer
Ngā Ratonga CSS e Kīa Nei
We assist with essential services such as navigating social support systems, handling paperwork, mediation, and connecting you with other helpful resources.
Continuous Support
Tautoko Pārekareka
Our commitment doesn’t end after initial help; we continuously monitor your progress, provide follow-ups, and keep communication channels open to address any new or ongoing needs.
Documentation & Reporting
Te Whakarite Ripoata
We meticulously document each case, capturing detailed information on challenges, interventions, and results to ensure comprehensive support and accountability.
Collaboration & Networking
Te Arotakenga Tuatahi
We warmly welcome you into our space, where we take the time to learn about your story, gather essential details, and understand your hopes and needs for a successful journey in Aotearoa.
Ngā Kōrero Taunaki
Testimonials
Shared experiences from community members, volunteers, and partners that reflect the impact of support, collaboration, and a strong sense of belonging.